Turn Every Message Into Revenue with AI Chatbot Automation
Manage Instagram, Facebook and WhatsApp messages in one unified platform. Deliver instant, accurate and personalized responses 24/7 while reducing manpower cost.
Direct Message
Messenger
Facebook Page
Business API
Is the abalone set in stock?
messenger
Hi, do you deliver to Kowloon?
I want to book a consultation.
Instant Reply
Under 1 second
Auto-Order
Syncs to Inventory
24/7 Service
No downtime
What Is an AI-Powered Omnichannel Platform?
An AI-powered omnichannel platform centralizes customer messages from:
The built-in AI Chatbot understands customer questions, retrieves real-time data from your product, inventory or pricing system, and replies instantly with accurate information.
It is more than auto reply. It is intelligent conversation automation connected to your business systems.
PHB Shop
Online
Hi, how much is the Premium Abalone Gift Set?
10:42 AMHello! The Premium Abalone Gift Set is currently $88. It's in stock and ready to ship. Would you like to place an order?
10:42 AMYes, I want one set please.
10:43 AMGreat choice! Please provide your delivery address. I'll create the order for you right away.
10:43 AMKey Benefits of AI Chatbot Omnichannel Platform
Centralized Inbox
Manage all social media conversations in one dashboard instead of switching between apps.
24/7 Instant Response
AI Chatbot replies immediately even outside business hours, preventing lost sales opportunities.
Up-to-Date Product Information
Connect to product catalog, inventory, pricing system and promotion database for real-time answers.
Reduce Manpower Cost
Automate repetitive inquiries such as price, stock availability, delivery details and promotions.
Increase Conversion Rate
Guide customers with smart recommendations and direct them to purchase or visit your store.
Scalable Customer Service
Handle hundreds or thousands of inquiries without hiring additional staff.
Core Features of AI Chatbot Platform
Omnichannel Message Aggregation
- Instagram DM integration
- Facebook Messenger integration
- WhatsApp Business integration
- Unified inbox management
Intelligent AI Chatbot Engine
- Natural language understanding
- Multi-language support
- Context-aware conversation
- Human handover when needed
AI Training & Knowledge Base
- Upload documents (PDF, product catalog, FAQ)
- Train AI with SOP and business policy
- Continuous learning from conversations
System Integration
- Product management system
- Inventory system
- Pricing database
- CRM & ERP integration
Smart Automation Flow
- Lead qualification
- Appointment booking
- Promotion broadcasting
- Order status tracking
Analytics & Reporting
- Response time analysis
- Conversion tracking
- Customer inquiry trend
- Performance insights
How It Works
Customer sends message via Instagram, Facebook or WhatsApp
Platform captures and centralizes the message
AI Chatbot understands the question
AI retrieves real-time information from connected systems
AI replies instantly with accurate answer
Complex cases are transferred to human staff
Alice Wu
10:42 AMIs the abalone set in stock?
Bob Chen
10:45 AMDo you open on Sundays?
Charlie Li
11:02 AMHow much for shipping?
Alice Wu
InstagramActive now
Use Cases & Industries
Retail & E-commerce
- Product inquiries
- Stock availability
- Price comparison
- Promotion updates
Food & Beverage
- Menu inquiry
- Reservation
- Campaign promotion
Beauty & Wellness
- Treatment information
- Product recommendation
- Appointment booking
Education & Training
- Course details
- Enrollment inquiry
- Fee structure
Healthcare & Clinic
- Service introduction
- Doctor schedule
- Booking confirmation
Success Stories
Dried Seafood Shop with Thousands of Products
A traditional dried seafood retailer manages thousands of SKUs and receives large volumes of inquiries.
Challenges
Solution
Results
Beauty Chain Salon with Multi-Branch Operations
A beauty salon chain receives inquiries regarding treatments, packages and skincare products.
Challenges
Solution
Results
Pricing Plan
Contact us for detailed quotation based on message volume and integration scope.
Starter Plan
Suitable for small businesses
- Omnichannel inbox
- Document training
- Monthly analytics report
Growth Plan
For growing brands
- Advanced AI Chatbot
- System integration
- Automation flow builder
- Real-time analytics
Enterprise Plan
For chain stores and large organizations
- Full system integration
- Custom workflow
- Dedicated support
- Advanced data analytics
- API access
Frequently Asked Questions
Contact Us
Get in touch to transform your customer service
Working Hours
9am - 6pm (Mon - Fri)
Why Choose Our AI Chatbot Omnichannel Platform
- Real AI intelligence instead of rule-based bot
- Flexible system integration
- Scalable for growing business
- Designed for conversion and revenue growth